This article explains how to view, update, and manage your billing settings in Dynamic Mockups. It’s designed for any user who wants to change their subscription, update payment methods, or check usage.
You can handle all billing tasks without needing to contact support.
Common Questions
🔹 Where can I view my subscription details?
In the app, go to Profile > Subscription to see your current plan, credits, billing cycle, and payment method.
🔹 Can I cancel or downgrade my plan?
Yes, cancellations and downgrades can be done directly in the Subscription settings. Changes take effect at the end of your billing period.
🔹 How do I update my payment method?
Click Subscription > Payment Method to edit or replace your saved card.
Step-by-Step Instructions
Step 1 – Log into the Dynamic Mockups App
Go to app.dynamicmockups.com and sign in to your account.
Step 2 – Open Your Account Menu
Click your profile icon in the top-left corner of the screen.
Step 3 – Navigate to Subscription Settings
From the dropdown, select Subscription. This will take you to your billing dashboard.
Step 4 – Manage Your Billing
In the Subscription tab, you can:
View your current plan and remaining credits
Upgrade or downgrade your plan
Enable or disable autopay
Change or remove your payment method
Cancel your subscription
View your billing history
Troubleshooting
Signs You May Encounter
Card declined or billing errors
Autopay not triggering as expected
Credits not updating after payment
Quick Fixes
Make sure your card hasn’t expired
Try re-entering your card details
Refresh the Subscription page or re-log into your account
💡 Tips and Best Practices
Use Autopay to avoid running out of credits at key moments.
Check your credit balance before launching large-scale mockup generation.
You can stack one-off credits in addition to your subscription.
Contact Support
If you're unable to update billing settings, reach out to our team using widget in the bottom right part of your screen.